Cancelation Policy

I acknowledge and agree to the following cancellation policy:

  • Same-day cancellations are non-refundable.
  • Cancellations made at least 48 hours in advance will receive a full refund or booking credit. No-shows will be charged 100% of the reservation total.
  • Luxe reserves the right to issue a refund or credit if a reservation is canceled due to extreme weather or other unforeseen circumstances.
  • Weather-related cancellations will not be accepted if operations remain open and tours are running.
  • Guests are responsible for checking the weather forecast prior to booking.
  • To request a cancellation or make changes, customers must contact us directly by phone.

*Slide N Glide reserves the right to issue a refund or credit if a reservation is canceled due to extreme weather or other unforeseen circumstances.

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