Cancelation Policy

I acknowledge and agree to the following cancellation policy:

• Same-day cancellations are non-refundable.
• Cancellations made at least 48 hours in advance will receive a full refund or booking credit. No-shows will be charged 100% of the reservation total.
• Luxe reserves the right to issue a refund or credit if a reservation is canceled due to extreme weather or other unforeseen circumstances.
• Weather-related cancellations will not be accepted if operations remain open and tours are running.
• Guests are responsible for checking the weather forecast prior to booking.
• To request a cancellation or make changes, customers must contact us directly by phone.